Money advice referral tool
If you are experiencing financial hardship during these particularly difficult times, there is somewhere to turn for help and advice. Visit our money advice referral tool.
- Debt, money and advice services including free confidential advice offered by our Money Skills and Welfare Rights services.
- Speak to someone from Citizens Advice Bolton and Bury - You could get free advice on your rights around money, housing and legal problems.
- Visit national charity Mind to find out more about organising your finances, claiming benefits when you have a mental health problem, dealing with services, and looking after your mental health when you’re worried about money.
Benefits
- Check what benefits and financial support you may be entitled to
- Local Welfare Provision - help in a crisis or emergency
- If you are on a low income you may get help towards your rent. You can apply if you are working, or unemployed - Housing benefit
- Find out about a range of services provided in Bolton via the Crisis and Resilience Fund
- You may be able to get a payment to help with the cost of living.
- Bolton Council’s Visiting Team is available to assist you with claiming disability benefits. For support, please contact us on 01204 331901.
- Residents of Bolton aged 50 and over can contact Age UK Bolton for expert advice and support with benefits, as well as access to a wide range of services. Please call 01204 382411 for further information.
Money
- Credit unions are a friendly, local alternative to banks or building societies. They offer an accessible savings facility and low interest loans to members.
Travel
- Apply for elderly person bus pass
- Apply for disabled bus pass
- 50% off rail journeys if you’re on Universal Credit
- Apply for a railcard to save money on rail journeys
- Discounted and free travel | Bee Network | Powered by TfGM
Bills
- Reduce your water bill or if you need help paying your water bill
- Find out if you can get cheaper phone and broadband
- Find out how to manage debt on pre-payment gas and electric meters
- E.ON Next Energy Fund (eonnextenergyfund.com)
- British Gas Energy Support Fund
- Struggling to pay your bills? | Octopus Energy
Childcare costs
- Check what help you could get with childcare costs
- Apply for Child Benefit
- Apply for support with childcare costs for children 11 or under (Tax-Free Childcare)
- Claim back childcare costs if you get Universal Credit
- Apply for free childcare for children aged 2 in England
- Apply for 15 hours free childcare for children aged 3 to 4 in England
- Apply for 30 hours free childcare for children aged 3 to 4 in England
- Support with childcare costs if your child is disabled – apply for Disability Living Allowance (DLA) for children.
Help for veterans
Illegal money lending
- Stop Loan Sharks - Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK.
Gambling
- Chapter One - Information to help understand the causes of gambling harm, and where to access the right help, including for those affected by other’s gambling.
Additional help
The Bolton Guild Of Help
Grants available for white goods, furniture, fuel, carpet & school uniform. Benefit checks and support to make claims available, including PIP.
Phone: 01204 524858
Email: info@boltonguildofhelp.org.uk
Website: www.boltonguildofhelp.org.uk
Out-of-hours Citizens Advice helpline
Providing access to advice at times that are convenient for families, 6pm -9pm 7 days a week
Advice on:
- Welfare benefits
- Debt and money advice
- Housing and homelessness
- Employment issues
- Energy and financial difficulties
- Legal advice and support.
Referrals into:
- Local welfare assistance schemes
- Crisis support services
- Specialist advice services
Signposting and referrals to wider support including:
- Mental health support
- Domestic violence services
- Food banks
- Immigration advice
- Employment support
Phone: 0161 850 5053
DWP Universal Credit: benefit queries
Phone: 0800 328 5644
Website: www.gov.uk/universal-credit/contact-universal-credit