Your bin may not have been emptied due to one of the following reasons
- the bin was not out for collection
- the bin lid was up
- skips, parked cars or road works were blocking access
- snow, ice or flooding
We will not return to empty your bin before your next collection but we will collect extra paper and cardboard if you put it in open plastic bags at the side of your bin.
If your bin had items in that we cannot recycle, please take them out before your next collection.