This service is available to people who are not able to put the bins out for collection themselves and there is no other resident aged over 16 who can put the bins out for them.

An assisted collection can be arranged when:

  • you have mobility problems
  • you have health problems
  • you are over 72 years old

Your request for an assisted collection may result in a visit to your property from a recycling officer.

Apply for assisted collection

Alternatively you can call us on 01204 336632.

Collection information

Please ensure that on your collection day, between 7am - 6pm, any gates are left unlocked. The collection teams will collect the bins from the front, side or back of your property and return them after they have been emptied.

Please note we will not collect from inside buildings or garages.