Food waste container and green bin

Your bin may not have been emptied due to one of the following reasons

  • the bin was not out for collection (your bin was on private land within the confines of your residence)
  • the bin lid was up
  • skips, parked cars or road works were blocking access
  • snow, ice or flooding

If your bin had items in that we cannot recycle, please take them out before your next collection.

If your green bin or food waste container was not emptied, and none of the above apply, contact us before 5pm the next working day after your collection was due to take place and we will return to empty them within two working days.

Report a missed bin collection