Emergency duty service (out of hours)

The Emergency Duty Team operate an emergency out of hours service for professionals and the general public in Bolton. The team consist of four social workers with one social worker on duty per shift. The emergency social worker works between 5pm and 9.00am Monday to Thursday and 24 hours at Weekends and Bank Holidays.

The Emergency Duty Social Worker offers an emergency service for children, adults, older people, mental health and homelessness. Routine enquiries will not be dealt with by the Emergency Duty Team.

They can be contacted on 01204 337777. Please see some contact numbers for our daytime services and other public services that may be able to support with your queries.

Council Contacts

  Council out of hours emergencies

  For genuine emergencies concerning drainage, flooding, street lighting, building and   electrical repairs, highways.

  01204 336900

  Careline  (Emergency Repairs for Bolton at Home Properties)

  01204 335733

  Adult social care 

  01204 337860 or

  01204 336079

  Children’s social care

  01204 331500

National Emergency Contacts

  Fire, police, ambulance emergencies

  999 or 112

  Greater Manchester Police

  0161 872 5050

  Gas emergencies (National Grid)

  0800 111 999

  Electricity emergencies (Electricity North West)

  0800 195 4141

      To report power cuts or damage to power lines or substations

  105

  Water emergencies (United Utilities)

  

      No water supply or discoloured water

  0345 672 3723

      Problems with drains and sewers

  0845 602 0406

      Pollution

  0800 015 1230

      Leaks

  0800 330033

What to do if you’re concerned for someone’s welfare

If you are concerned about someone's welfare, you can find more information about who to contact from Greater Manchester Police