Our customers are anyone over 18 years of age who have care and support needs. This could be due to physical disabilities, learning disabilities or fraility.
We undertake assessments of needs under the Care Act 2014 and if you are eligible for formal support you will receive a personal budget . You may then choose to ask us to help you draw up your support plan and commission services on your behalf which may include universal and voluntary services, domiciliary care, day care or residential care.
Alternatively, you may choose to manage your own personal budget using a direct payment. Please take a look at our 'Quick Guide' to give you more details about the Direct Payment process.
Please contact us for further information
For queries about Direct Payments contact our District Teams:
North District - 01204 331149
South District - 01204 338863
West District - 01204 333410