How to report an issue
We will only fix damage to adopted roads, you can use the highways register to check if the road or pavement is adopted.
If the damage is on a privately owned the road or footpath, please report this directly to the owner.
Please include details of:
- the street name
- a precise location eg outside of a house number or a shop name
- the estimated size of the problem, including depth
What happens next
- you will be given a case reference number
- we will inspect adopted roads and footpaths within five working days
If there is an immediate risk to safety please contact us immediately
Monday to Friday 8am - 4pm please call our Streetcare Hotline: 01204 336600
At all other times it's 01204 336900