Bus lane penalty charge notices (PCN)

Challenge or view a bus lane PCN

To view photographic and video footage relating to your PCN or to submit your appeal online:

Challenge or view a bus lane penalty charge notice

Alternatively you can:

  • download a challenge form
  • write or email with the reason why you wish to challenge. Our address is on page 2 of the Bus Lane PCN
     

What happens next

  • each case is dealt with on its own merit
  • we will investigate and make a decision based on individual circumstances

Traffic penalty tribunal

If your challenge is refused you can appeal through the Traffic Penalty Tribunal.

Further information about Civil Parking Enforcement is available online at PATROL.

Policy and Procedures

You can request a copy of our Policy and Procedures guide for Bus Lane Enforcement.