Taking a complaint further
If you’re not satisfied, you can contact the Local Government and Social Care Ombudsman (LGSCO). They will review whether we’ve followed the correct process fairly.
- Website: www.lgo.org.uk/how-to-complain
- Phone: 0300 061 0614
- Post: Local Government and Social Care Ombudsman (LGSCO)
PO Box 4771
Coventry
CV4 0EH