Advocacy: Someone to speak up for you
We want to make sure you are involved in decisions about your care and support.
If you find it difficult to express your views, understand information, or take part in decisions that affect your life, and you do not have a family member or friend who can support you, an advocate may be able to help.
An advocate is an independent person who can support you to have your voice heard and make sure your views, wishes and feelings are taken into account during assessments, reviews and support planning.
Carers who are having a carer's assessment can also access advocacy support where appropriate.
How an advocate can help
An advocate can help you to:
• express your views, wishes and feelings
• understand information and your rights
• take part in decisions about your care and support
• understand the options available to you
• challenge decisions you do not agree with
• make sure you are treated fairly
You may find advocacy helpful if you:
• have a learning disability
• have a mental health condition
• have a physical disability or health condition
• are an older person
• find it difficult to understand information or communicate your views
Care Act Advocacy
We have a legal duty to involve people in decisions about their care and support. If you need support to take part in a social care assessment, review, safeguarding enquiry or appeal, we will consider whether you are entitled to an independent advocate.
You may be eligible for Care Act advocacy if:
• you do not have an appropriate friend or family member who can support you; and
• you have substantial difficulty:
- understanding relevant information
- remembering information
- weighing up different options and decisions
- communicating your views, wishes or feelings
If you are eligible, we will arrange for an independent advocate through VoiceAbility.
Advocates are completely independent of Bolton Council and are there to support you to achieve the best possible outcome for your individual circumstances.
For more information about advocacy services and eligibility, visit the VoiceAbility Bolton.
VoiceAbility also provides a range of Easy Read information to help people understand their rights and make their views known.
Other Advocacy Services
VoiceAbility provides a range of free advocacy services for eligible Bolton residents, including support with:
• issues relating to care and treatment under the Mental Health Act
• decisions about long-term accommodation
• decisions about serious medical treatment
• situations where you are, or may be, deprived of your liberty
• concerns or complaints about NHS care or treatment
If you think you may benefit from advocacy support, please contact us or visit the VoiceAbility website to find out more. There is also a downloadable Advocacy guide.