How do I submit a request?

You can request environmental information verbally or in writing. If you make a verbal request we will answer you immediately if we can, but if not we will make a written note of your request and deal with it according to the Environmental Information Regulations.

What happens then?

  • we acknowledge your request and identify what information we hold that answers your question
  • we will respond to your request within 20 working days – if we need more time we will write to you to advise you off the reason why