Published: Wednesday, 6th Jan 2021

New guidelines have been introduced to tackle coronavirus (COVID-19). It means that the Register Office needs to introduce emergency measures to prioritise services.

Death registrations

Due to the coronavirus crisis, we have made some temporary changes to the way deaths are registered in Bolton. These are in line with government guidance and have been designed to protect the public and council employees, while ensuring all those affected are treated with dignity and respect.

The registration of all deaths will now be carried out over the phone.  Until further notice, no face to face appointments to register a death will take place.

If you need to register a death, please call 01204 331185.  We will then book you a telephone appointment to register the death.  It is not currently possible to make a telephone appointment to register a death online.

If you need any help or advice, for example if your loved one’s death has been referred to the coroner, please again call the register office on 01204 331185.

We appreciate your patience and understanding at this difficult time.  Thank you for your understanding.

Wedding and civil partnership ceremonies

Whilst restrictions were lifted on 19th July 2021 organisations are required to risk assess their own activities to ensure the safety of all those attending. Our staff can perform up to 6 ceremonies in a day in the QE2 room. The same staff are also responsible for registering births and deaths. We need to ensure that those attending ceremonies are protected to the best of our ability. To reduce the risk of infection, advice from Public Health has been to limit the numbers attending ceremonies in the QEII room to 20 guests and request that people continue to wear masks whilst in the building.

In the short term if couples require more than 20 guests, we will endeavour to secure a larger room within the Albert Halls however dependent on which room is available there may be impacts on other elements of the ceremony e.g the ability to Bluetooth music. We will be contacting all couples with ceremonies booked in July and early August to establish their requirements.

British citizenship ceremonies

Citizenship ceremonies are currently taking place virtually using Microsoft Teams. Once you receive your invitation letter form the Home Office, please email your name, telephone number and the email address you would like your ceremony invitation to be sent to. Once we have received authority from the Home Office, we will contact you via email with a Virtual Ceremony Date.

Applications for certificates

We will continue to issue copy birth, death or marriage certificates.  To apply for a certificate you must apply online or telephone us - we are currently not offering this service face to face.

Please do not attend the office to obtain a certificate as we will be unable to process your request.