Published: Wednesday, 25th Mar 2020

New guidelines have been introduced to tackle coronavirus (COVID-19). It means that the Register Office needs to introduce emergency measures to prioritise services.

Death registrations

The death of a loved one is a tragic event for all families and a stressful time.

Our aim is to provide as smooth and respectful a service as possible given the difficult circumstances.

If you need to register the death of someone who has passed away due to COVID-19, please do not make an appointment. Please ring us on 01204 331185 as soon as possible and we’ll be able to offer further advice and instructions.

In other circumstances death registrations will continue as normal, and please be aware deaths still need to be registered within five days from the date of death. Please book an appointment to register either online or by calling 01204 331185.

At this time only one person per registration will be able to attend the Register Office, irrespective of the cause of death.

You will need to contact the hospital or your GP to arrange the collection of the medical cause of death certificate before you attend your appointment to register.

If the death has been referred to the coroner, you need to ensure the paperwork is ready before making your appointment. Please see our web pages for more information on the procedure for registering a death.

If you are an immediate relative and are unable to register due to the COVID-19 virus, please call 01204 331185 for advice regarding who may register on your behalf.

Thank you for your understanding.

Wedding and civil partnership ceremonies

In line with the announcement from the Prime Minister on 23 March 2020 we have had to make the difficult decision to cancel all weddings until the situation has been reviewed by the Government.

We know this decision will be upsetting and thank you for your understanding.

We will be not taking any new bookings for ceremonies until further notice. Our resources are being re-directed to support the current situation. We apologise for any inconvenience this may cause. 

We will not be able to take any appointments for ‘Notices of marriage or civil partnership’ for the moment.

Birth registrations

The birth of a new child is a joyous occasion but have had to take the difficult decision to suspend birth registrations until further notice. If you have a baby whose birth was in the Bolton area, and is approaching the 42-day deadline please contact the office for further advice.

British citizenship ceremonies

Following advice from the Home Office, British citizenship ceremonies have been suspended for three months. As soon as we have further Home Office information we will update our web pages.

Applications for certificates

We will continue to issue copy birth, death or marriage certificates at present. However, to apply for a certificate you must apply online or telephone us. We are currently now not offering this service face to face.

Please do not attend the office to obtain a certificate as we will be unable to process your request.