Enquire about an invoice

Council bank account sort code change

Please be aware that Bolton Council’s bank sort code details changed in 2018. The Council’s bankers, Barclays Bank, have maintained an automatic redirect transferring any payments made using the old sort to the new sort code since that date, however this facility has now ended.

Most individuals and organisations paying the Council are using the new sort code. If you are still using the old sort code, we wrote to you advising that the redirect is due to end soon and ask that you use the new sort code for any payments to Bolton Council with immediate effect.

The Council’s new sort code (as identified on the reverse of your Council Tax bill / Business Rates bill / Invoice) is: 20-10-89

All other banking details remain the same.

Please note that once the redirect is closed, any payments made to the old sort code will be automatically returned as unpaid by the bank.

The specific reason for the return will vary depending on your own bank but will be along the lines of ‘Account Closed’ or ‘Account Does Not Exist’. Any unpaid amounts may result in the Council commencing debt collection proceedings on overdue accounts.

If you have any queries, contact: 01204 331599

We charge for some services we provide. These invoices are payable on receipt.

If you think the invoice you have received is incorrect you will need to contact the service which issued it to discuss or dispute the matter:

Service Email Telephone Web
Adult services fiatres@bolton.gov.uk
01204 338632 Adult social care
Allotments allotments@bolton.gov.uk   Allotments
Bolton Cares information@boltoncares.org.uk 01204 331111 Bolton Cares
Building control building.control@bolton.gov.uk 01204 336033 Building control
Business rates   01204 331730 Pay business rates
Commercial waste commercial.waste@bolton.gov.uk 01204 336644 Commercial waste collection
Corporate property services boltonestates@robertson.co.uk    
Council tax   01204 331599 Pay council tax
Disclosure and barring service hrcorporate@bolton.gov.uk 01204 338515 Criminal record checks
Furnished tenancies furnishedtenancyteam@bolton.gov.uk 01204 335266 Furnished tenancy service
Licensing licensing.unit@bolton.gov.uk 01204 336584 Licences and registers
Markets bolton.markets@bolton.gov.uk 01204 336825 Bolton Markets
Payroll   Telephone the switchboard on 01204 333333 and ask for payroll  
School attendance fines schoolattendancefines@bolton.gov.uk   School attendance and penalty notices

You could also get an invoice to repay an overpayment of Housing Benefits you were not entitled to. This section can be contacted on 01204 331660. For more information see paying your housing benefit invoice.