Coronavirus (COVID-19) update

In light of the current COVID-19 pandemic and in accordance with current Government guidance regarding the need for social distancing we are making alternative arrangements for appointments at the One Stop Shop.

If your licence (either private hire/hackney carriage drivers or vehicle) is due to expire on or before the 30th June 2020 you will need to submit a Self-certification Statement Form and email it to

Once the form has been validated by the Licensing Team an acknowledgment email will be sent to you with a temporary extension.  You must carry the confirmation document with you when working (or at least have access to the document for viewing via your mobile phone).  You must also display/wear your licence identity badges and vehicle livery dated for the licence that has been extended.  The licensing team will email your private hire operator to confirm the extension.

Processes will be agreed once the pandemic is over for you to submit applications and make payment. Please note the extension will form part of your renewal period.

If you are a new private hire or hackney carriage driver applicant and have completed all stages of the new driver process, please contact us by email at