Due to the unprecedented demand on the Housing Standards Team there is significant pressure on resources. Our capacity to investigate enforcement complaints within the usual timeframes is significantly affected resulting in delays for properties to be inspected.
At this time we thank you for your patience and ask that you continue to bear with us. The case officer will make contact with you to provide a realistic timeframe to investigate your complaint.
Housing Standards is committed to improving and protecting the health, safety and wellbeing of the residents within Bolton. The team tackles poor property standards within the private rented sector and aims to improve the management standards of landlords operating within the borough.
The team provides advice, information and enforces relevant legislation on many aspects of private sector housing including:
- Housing disrepair and safety hazards (Housing, Health & Safety Rating System)
- Houses in Multiple Occupation – flats, bedsits, shared houses etc.
- Houses in Multiple Occupation – mandatory licensing
- Empty homes
- Accommodation certificates for immigration purposes
If you are concerned about poor housing conditions in a privately rented property you first need to speak to your landlord and give them the opportunity to resolve the matter.
A template letter has been produced which you can complete and send to your landlord. This letter explains what is wrong and asks them to give you a timescale for the repairs.
If your landlord does not respond to your request after sending this letter, you can contact us and we will arrange for an inspection of the property and get in touch with your landlord to ensure any work required is carried out.
If the request is urgent or relates to a House in Multiple Occupation please contact us to log a service request.
Housing disrepair template letter
Civil Penalty Notices
The Housing and Planning Act 2016 provides powers that permit local authorities to impose a civil penalty of up to £30,000 as an alternative to prosecution for a range of offences under the Housing Act 2004.