Published: Monday, 16th Aug 2021

Download the Self-Isolation Support Pack and 10 Ways To Do Your 10 Days Checklist for everything you need to know to prepare for and get through your self-isolation period.

self-isolation support pack

The rules on self-isolation have recently changed for people who are under 18 or who are fully vaccinated. You can find full details of the changed rules on the UK government website.

Self-isolation is when you have symptoms, have tested positive for COVID-19 or have been told to isolate by NHS Test and Trace, and therefore must stay at home for at least ten full days in order to prevent passing the virus on to others. You can pass the virus to others even if you do not have symptoms.

For details about when you must self-isolate and who must self-isolate, plus answers to lots more commonly asked questions, head to our self-isolation FAQs page.

We know that many people find self-isolation difficult, but please remember you are not alone. Support, advice, help or even just someone to chat to is available to you during this time.

To help, we have put together a handy downloadable COVID-19 Self-Isolation Support Pack, which has everything you need to help you get through your self-isolation period. It has financial advice, contact details for people who can provide support, wellbeing tips and lists of essentials and other things to consider to make sure you are prepared, should you be required to self-isolate.

If you are required to self-isolate, you must do so immediately from when your symptoms started (or from the day your test was taken, if you have no symptoms) and the next ten full days. This means you cannot leave home. Planning ahead, even before you are told to self-isolate, can help you feel more in control and prepared.

To help you though this time, we have also created a simple checklist called 10 Ways To Do Your 10 Days. Download this and save to your phone or computer, or even print it off and stick it to your fridge.

If you are self-isolating and need support with food or other essentials, you can contact our coronavirus helpline by calling 01204 337221. The opening hours are:

  • Monday to Friday from 8.30am – 5.30pm
  • Saturdays and Sundays from 9am – 1:30pm.

Please call the helpline if you do not have a network of family and friends you can call upon for support.