The table below details who you need to report different flooding issues to.
|Flooding caused by||Who to notify|
|Public sewer / burst water mains||United Utilities|
|Private sewer or drain||Homeowner / Landowner|
|Water service or internal pipe||Homeowner or landlord (a plumber)|
|Roadside ditches||Bolton Council|
|Overflowing manhole, drain or grid on the road or pavement||Bolton Council|
|Flooded road||Bolton Council|
What happens next
For issues reported to us, we will make an inspection within 5 working days. If there is an immediate risk to safety we will inspect within 2 hours.
You will be given a case reference number for the report.
If you think there is an immediate risk to safety please contact us:
Monday to Friday 8am - 4pm - please call us on 01204 336600
At any other time - please call our Security and Response team on 01204 336900