Published: Wednesday, 25th Mar 2020

After the tragic incident that took place in Queens Park on Sunday we’d like to share support available for victims.

We define victims as anyone affected by the crime so bystanders and the wider public are very much included as well as those directly inolved.

Victim Support in Greater Manchester

Get help from your local team

If you’ve been affected by crime, call your local victim care team in Greater Manchester on 0300 303 0162.

Lines are open Monday to Friday, 9am-7pm and Saturday 9am-5pm.

Alternatively, you can contact us via live chat our normal operating hours are from 9am to 5pm Monday to Friday. 

If you need support outside of our open hours, call our Supportline for free on 08 08 16 89 111 or request support via our website.


  • We provide one-off support calls (confidential) if people just need someone to talk to; for those wanting/needing support we will go through a victim-led needs assessment and co-design a support plan. We have extensive resources for supporting victims including workbooks and information sheets, and from 1st April a new secure digital platform with interactive tools, and GM are one of the areas who will have access to this. Included in this (but ready to access immediately) is access to the suite of Silvercloud online wellbeing tools, which is a CBT-based suite of programmes e.g. anxiety, sleep. The tools are all grounded in our research around the impact of crime. We are unique in that we have this unlimited support time offer and experience of working with people experiencing traumatic crime.


Greater Manchester Victims’ Services

Helpline: 0161 200 1950*

If you’ve been a victim of any crime, or have been affected by crime committed against someone you know, our specialist advisers can help you find the strength to deal with what you’ve been through.

Our services are free and available to everyone, regardless of whether or not the crime has been reported or when it happened.

Calling our helpline

Our helpline is available to take your calls:

  • Monday to Friday - 8am to 8pm
  • Saturday - 9am to 5pm

* Calls are charged at local rate. Call-back and language services are available. The support line is closed on Sundays and bank holidays.