Complaints 

Procedures for council complaints

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Procedure for complaints Details on our complaints procedure and how to make a complaint
Procedure for schools complaints Advice on making a complaint about a school
Procedure for social care complaints Details on the social care complaints procedure and how to make a complaint
The Monitoring Officer and Procedure for complaints about councillors How to make a formal complaint and how it is investigated 
Procedure for children's social care complaints How to make a children's social care complaint and follow it up