Whether you contact us online, on the phone or in person, we will tell you the standard of service you can expect. We aim to make decisions on 60% of major planning applications within 13 weeks, 78% of minor applications within eight weeks and 90% of other applications within eight weeks.
 

Aim         Timescale
We will validate and register an initially complete planning application Within 10 days of the application being received
We will let applicants know if their application cannot be validated and registered Within 10 days of the application being received
We will consult neighbours and statutory consultees on valid planning applications Within seven days of the application being registered
We will post details of valid planning applications on the web Within seven days of the application and documents being registered
We will post any documents relating to planning applications on the web Within seven days of the documents being received
We will allow adequate time for representations to be made about planning applications

21 days from notification

We will allow adequate time for representations to be made about alterations/variations to already publicised planning applications 10 days from notification
We will aim to make a site visit to an application site and identify any additional information required Within 28 days of non-householder applications being registered and within 21 days of householder applications being registered
We will issue decision notices to applicants Within one day of the decision being made
We aim to deal with 60% of “major” planning applications Within 13 weeks of registration.
We aim to deal with 78% of “minor” planning applications Within eight weeks of registration
We aim to deal with 90% of “other” planning applications Within eight weeks of registration
  See the Planning Advisory Service - Report on planning committee processes (Jan 2017).

Bolton Council

Town Hall

Victoria Square

Bolton

BL1 1RU

Telephone 01204 336000
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