As you will be aware Microsoft is currently experiencing a global outage affecting a number of Microsoft services. Users may experience difficulties accessing or using some services.
We will update this page regularly with updates so please check back.
The Microsoft issues are improving and some service are starting to come back but this may take some time, for example emails to catch up. Therefore we recommend services to continue with business continuity plans. We are continuing to monitor the situation and will provide updates when available.
Apps / Services Affected
Users may experience issues with:
- Outlook/email
- Teams calendar functionality
- Copilot connectivity/functionality
- Sharepoint
- Power Platform flows
Many case management systems have been affected and therefore you should sign in directly to the line of business system to check for updates as opposed to relying on email notifications.
Whilst email notifications may not be working, applications are working e.g Oracle, Verint are working therefore please log in directly to the applications to access.
Cybersecurity Alert – Please Stay Vigilant
In light of the recent Microsoft outage there is likely to be an increased number of Phishing type emails trying to use this to their advantage and get you to click malicious links posing as Microsoft or your IT department.
Please stay vigilant and do not click on links from unsolicited emails. If you are unsure please verify by calling the Service Desk on 01204 338888.
How to stay safe
- Never share your passwords with anyone. IT support will never ask for this.
- Be aware of tactics intended to create a sense of urgency. Don’t be pressured into providing information.
- Do not grant remote access unless you are certain of the caller’s identity. Verify by calling the Service Desk on 01204 338888.
- Report suspicious calls or activity immediately to the Service Desk on 01204 338888.
- Report suspicious emails using the Report Phishing button in Outlook.
Your support and cooperation is essential in keeping our network and data secure.
If you have any questions regarding this subject, please reach out to @Technology
