Tell us
Report online
Hate incident third party reporting centres
Hate Crime training portal
I'm not laughing

A hate crime or incident is any incident that is perceived by the victim or any other person as being motivated by prejudice or hatred based on someone’s:

  • race, colour or ethnic origin
  • nationality or national origin
  • religion, faith or belief
  • gender or gender identity
  • sexuality or sexual orientation
  • disability
  • lifestyle or dress

Hate incidents can take many forms, including:

  • physical attacks – such as assault, damage to property, offensive graffiti, neighbour disputes and arson;
  • threat of attack – including offensive letters, abusive or obscene telephone calls, groups hanging around to intimidate you, and unfounded, malicious complaints;
  • verbal abuse or insults – offensive leaflets and posters, abusive gestures, dumping of rubbish outside homes or through letterboxes, and bullying at schools or in the workplace.

An incident doesn’t have to include violence for you to report it. Verbal abuse, threats, or victimisation can be just as distressing and are taken just as seriously.

Tell us

It is important that if you experience a hate incident you tell us. The information you provide is extremely valuable because it helps us to build up a true picture of what is happening across Bolton, and will help us to tackle hate incidents effectively.

The incident doesn't have to have happened to you; you can also report something that has happened to someone you know. All information is valuable.

Please use the numbers on the Contacts tab to report an incident, or call into any police station. If you are a Bolton at Home or registered social landlord tenant, contact your local housing provider to make a report.

Report online

Report a hate incident online

All information will be treated sensitively and in confidence. You can provide as little or as much information as you have or are happy to share. You also do not have to provide your personal details when you make a report. Please note: without your personal details we will be unable to pursue your individual case, or provide you with any further advice or support.

Online reports will be sent to Greater Manchester Police Bolton Division. All actions are led by you. If you don’t want any action to be taken, and simply want the matter recording, that is no problem.

Your details may also be shared with Victim Support who can provide information, support and practical help regardless of whether you have asked the police to get involved.

If you have requested that the matter be investigated further you will be contacted in due course by a Greater Manchester Police Officer who will explain the next steps depending on the nature of the incident.

Please note, online reports will only be processed during normal office hours. In an emergency dial 999.

Hate incident third party reporting centres

Victims or witnesses can go into a number of community venues across the borough and make a report of a hate incident. This means they don’t have to go directly to the Police if they do not want to.

Central area

Organisation Address Contact Telephone
Victim Support Bolton Keith Salt House, 31 Chorley Old Road, Bolton, BL1 3AD
01204 399 736
BCoM - Bolton Council of Mosques 1 Vicarage Street, Bolton, BL3 5LE
01204 363680
Deane UCAN 2 Oriel Street, Deane, Bolton, BL3 5PD
01204 329583
Halliwell UCAN Hatfield Road, Halliwell, Bolton, BL1 3BU
01204 335377
Bolton Hindu Forum The Bolton Hub, Bold Street, Bolton, BL1 1LS
01204 546000
BRASS – Befriending Refugees and Asylum Seekers Wesley Suite, Victoria Hall, 37-39 Knowsley Street, BL1 2AS
01204 397152
Bolton Deaf Society Bark Street, BL1 2AX Alison Parker 01204 521219
Bolton Solidarity Community Association (BSCA) Mayor Street, Bolton, BL3 5HT Ibrahim Ismail 01204 399239
Irwell Valley Housing Association Bridgeman Street Office, Bolton, BL3 6SR
01204 451000
Contour Homes 12 Silverwell Street, Bolton, BL1 1PP
0345 602 1120 Opening hours: Every weekday except Wednesday - 09:00 to 16:30 Wednesdays - 09:00am to 12:30

East area

Organisation Address Contact Telephone
Breightmet Neighbourhood Housing Office 39 Kentmere Road, Breightmet, Bolton, BL2 5JG Ian Platt 01204 329640
Breightment UCAN Centre 33 New Lane, Breightmet, Bolton, BL2 5BN Tony Cottam 01204 329541
Tonge Moor Neighbourhood Housing Office Old Tonge Moor Library, Tonge Moor Road, Bolton, BL2 2LE John Molloy 01204 329615
Tonge Moor UCAN Old Tonge Moor Library, Tonge Moor Road, Bolton, BL2 2LE Chris Massey 01204 329556
Thicketford Centre Thicketford Road, Tonge Moor, BL2 2LW
01204 337537
Oldhams UCAN Mackenzie Street, Oldhams Estate, Bolton, BL1 6QP Sarah Nicholson 01204 329701

South area

Organisation Address Contact Telephone
Farnworth UCAN The Corner House Urban Care Centre, 84 Campbell St, Farnworth, BL4 7HH Debbie Fearnley 01204 794951

West area

Organisation Address Contact Telephone
Johnson Fold UCAN 31 - 33 Johnson Fold Avenue, Bolton, BL1 5SF Debbie Selby 01204 329565
John Holt Youth Centre Birch Avenue, Westhoughton, Bolton, BL5 2NR
01942 859535

Bolton Community Network Engagement Workers

Organisation Address Contact Telephone
Bolton Community Network The Bolton Hub, Bold St, Bolton, BL1 1LS
01204 546011

Hate Crime training portal

Learn more about hate crime and its impact. Watch films showing just how hate crime occurs and find out what positive action you can take to prevent and tackle hate crime in Bolton.

Visit Bolton's community safety training

I'm not laughing

The 'I'm not laughing' campaign aims to ensure that everyone who visits Bolton town centre on a night out to enjoy Bolton’s pubs and clubs can do so without fear of being verbally or physically abused because of a disability. The campaign aims to make everyone who visits Bolton feel welcome in the town centre, and to ensure they are treated with respect. Find out more at our Facebook page.

Community Safety Services

First Floor

Paderborn House

16 Howell Croft North



Telephone 01204 331060
Telephone 0161 8725050 Police: Non Emergency
Telephone 0800 555111 - Crimestoppers
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