Published: Thursday, 2nd Apr 2020

Daily update on Bolton Council’s response to the coronavirus (COVID-19) outbreak.

The Prime Minister has announced a number of strict measures requiring people to stay at home except for a small number of exceptions.

Please continue to follow the guidance on social distancing and self-isolation.

If you have been told stay at home at all times to avoid any face-to-face contact, and have no friends or family who can support you, please call us on 01204 337221.

Thorough and proper hand washing is vital to protect you and everyone around you from coronavirus, especially if you and any family members are self isolating.

Council services

A summary our affected services is available on the council website.


Bolton Council is making the call for you to join us as the UK battles through its worse health crisis of a generation.

We are looking for people to fill a variety of care roles within Adult Services - Care Assistants, Night Care Assistants and Home Support Workers. If you have any hours to spare, week days, weekends or evenings please complete the application form and submit it as soon as possible.

We are also looking for Qualified Social Workers to join our excellent Safeguarding service in casual roles, with a variety of hours available. If this is you, please complete the application form and submit it as soon as possible.

We’ve had 18 applications for these roles which is good news for the people we look after and for the applicants.

Scam text message warning – bins

We have had reports that some residents have received text messages claiming to be from Bolton Council about bin collections.

The message asks people to reply if they would like their bins collected.

The message is not from Bolton Council – please do not reply to it. Our official advice and information is online here.

Bolton’s Humanitarian response

Emergency contact number

Food packages are being delivered to those extremely vulnerable people who have been asked to stay indoors for 12 weeks (shielding), who have no other means of support.

The support is available through the council’s Response Hub, which has been set up by the council and partners.

If you are struggling because you need to stay at home and have no family or friends to support you, with shopping or other help, please contact the council on 01204 337221.

Community support

Keeping up to date with immunisations and vaccinations

During the current coronavirus (COVID-19) pandemic it is particularly important that children and families are still vaccinated against serious diseases, such as measles and meningitis.

Babies and toddlers in particular need vaccinations to protect them from many infections including measles, mumps, rubella (MMR), rotavirus, diphtheria, whooping cough, meningitis, polio, tetanus, tuberculosis and more. 

Families and children should continue to receive vaccinations offered through the Childhood Immunisation Programme so that there is no resurgence of these highly infectious diseases in our communities and to protect the most vulnerable.

National door drop

Residents will start receiving letters from the Prime Minister urging every UK household to stay at home, protect the NHS and save lives.

The letter and an accompanying leaflet will outline the guidance everyone should follow, along with measures the government has put in place to fight coronavirus and to support businesses and workers.

GOV.UK WhatsApp Coronavirus Information Service

A new GOV.UK WhatsApp Coronavirus Information Service has now been launched.

The purpose of this product is to combat the spread of misinformation propagated through WhatsApp on an Official Government channel.

To use the service, members of the public simply add +44 7860 064422 to their contacts and send a WhatsApp message saying “Hi”.

Coronavirus information for children

Alder Hey Children's NHS Foundation Trust has created some information specifically for children to help them understand what coronavirus is, the importance of hand washing and how to stop the virus spreading.

Please see an animation and fact sheet containing the information.

National voucher scheme if you receive free school meals

The Government has issued updated guidance on free schools meals. A national voucher scheme has been set up for those schools that cannot provide pupils with meals or food parcels.

Easy to read guides

Public Health England has put together an easy-read guide to looking after your mind and body during this difficult time.

Similar guides are available for social distancing and staying at home.

If you, or someone you care for, needs help to understand the new measures – then take a look at these clear and simple summaries.

Support and resources for BAME communities is also available from Greater Manchester Centre for Voluntary Organisation

Domestic abuse support

For those who are at risk or experiencing domestic abuse, support is available and we urge you to seek help. This bulletin has information on national support.

Support is also available locally from Fortalice on 01204 701846 and Endeavour on 01204 394842.

Looking after yourself during this time

Help on how to maintain your mental wellbeing is available at the Every Mind Matters website and from the government.

There’s further information to help adults with caring responsibilities.

Business Support

Advice if employees are furloughed

The Treasury has updated their Coronavirus Job Retention Scheme guidance with specific reference to National Insurance and pension contributions for furloughed workers. h

Financial support

The Chancellor has set out a package of temporary, timely and targeted measures to support public services, people and businesses through this period of disruption caused by COVID-19. The essential information is live on our Business Bolton website.

Help with business rates

Businesses entitled to Expanded Retail Discount and Nursery Discount have now been notified about their award.

Businesses entitled to a payment from the Small Business Grant Fund or a Retail, Hospitality and Leisure Grant – there are the forms you need to complete.

Please fill the form in as this will help the council to get the information it needs to process payments.

Keeping Greater Manchester working

If you are an employer with an urgent temporary vacancy that needs filling, Employ GM can help you. More information here.

Our partners update

Grants to voluntary sector

Funding for voluntary and community groups supporting the borough’s efforts to deal with the virus is available.

The Covid-19 (Coronavirus) Resilience Fund will provide vital support.

It has been set up by ‘Bolton’s Fund’ which was set up by Bolton Council, NHS Bolton CCG, Bolton at Home and Bolton CVS.

To apply contact

Pharmacy opening times

Our local pharmacies are working hard to ensure local people receive key services and medicines during this difficult time.   

Opening times for pharmacies may change with many closing for a couple of hours each day to carry out essential cleaning, catch up on work or have a break.

To find out the nearest one to you and its opening times please check the NHS website.

Pet owners

The RSPCA has issued advice for pet owners: basic guidance and detailed advice

Bolton FM

Bolton FM has a regular show to thank all NHS, health and social care, and other key staff who are working through this critical time.

Every Friday at 6pm they will play dedications and messages of thanks the0. So if you know someone in the NHS, a carer or key worker and you'd like the leave them a message they’ll make sure they're hear it and play them a song.

Or maybe you are working away from home and you'd like to send a message home to your family just get in touch:


Other Partners

Follow Greater Manchester Fire Service, Bolton at Home, Transport for Greater Manchester, and Bolton CVS for their latest updates on the coronavirus situation.