The CMA have set up a form to allow consumer and businesses to complain about traders who raise prices unfairly to take advantage of the current pandemic
The Trading Standards Service does not have powers to act in relation to businesses raising their prices, this is enforced by the Competitions and Markets Authority (CMA)
The CMA are urging retailers to behave responsibly throughout the coronavirus outbreak and not to make misleading claims or charge vastly inflated prices. The CMA will consider any evidence that companies may have broken competition or consumer protection law. For example, by charging excessive prices or making misleading claims about the efficacy of protective equipment. The CMA have said that they will take direct enforcement action in appropriate cases. They have also said that they will assess whether they should advise the Government to consider taking direct action to regulate prices.
The CMA have set up a form to allow consumer and businesses to complain about traders who raise prices unfairly to take advantage of the current pandemic. Please use the link below to register details of your complaint with the CMA: