Published: Friday, 8th Oct 2021

Bolton Council is holding a Big Conversation as part of looking for ways to improve and personalise the support we provide for people with a variety of needs in Bolton.

Have your say - online surveys

Take part in the Big Conversation about day services in Bolton by choosing the online survey that's right for you from the list below. Or find out about other ways to take part by reading the answers to the questions on this page.

Easy Read

Computer screen with the word click

Click to use the survey in Easy Read

People who use day services

Take the survey. Use this survey if you get support or take part in activities like going to a day centre for older people or people with a learning disability, or attending a specialist school or college. Or if you might use these in future.

Families and carers

Take the survey. Use this survey if you are a family member or carer of someone who gets support or takes part in activities like going to day centres for older people, help with a learning disability or attending a specialist school or college. Or who might in future. 

Staff and professionals

Take the survey. Use this survey if you are a member of staff or professional such as a therapist, social worker or day centre staff. 

Have your say - webinars

Join one of our webinars to learn more about the Your Life, Your Opportunities project and give your views.

Webinar for families and carers

Friday 29 October, 2pm-3pm. An opportunity for the families and carers of people who use day services to find out more about the project, discuss their views and contribute to the Big Conversation. Sign up by emailing

Webinar for staff and professionals

Friday 29 Ocober, 10am-11am; and Wednesday 03 November, 2.30pm-3.30pm. The session will introduce the project, include time for group discussion and encourage people to complete the online survey. Sign up by emailing

About Your Life, Your Opportunities

Find out more about the project with the Easy Read information and frequently asked questions below. If you have questions or queries, please email

Easy Read

Click on the picture for information about Your Life, Your Opportunities in Easy Read.

Young woman reading an Easy Read documentYour Life, Your Opportunities - Project Information

What is the Your Life, Your Opportunities project?

We think it’s important that people can flourish through varied and fulfilling opportunities, for example through hobbies, employment, art, outings, leisure, learning, fitness and friendships. Our aim is to support people’s independence and help them live good lives with positive links to their community.

Poster showing steps in the  Your Life Your Opportunities projectTo do this, we are leading a review of the way that day services are provided in Bolton. We have asked other organisations in Bolton to help, including Bolton Cares, Age UK Bolton, Bolton Dementia Support, Bolton Carers Support and others.

We also hope to make services available in ways that are more flexible, creative and convenient.

The voices of all the people who use the services will be at the centre of this exciting piece of work and we would like as many people as possible to get involved and share their views.

Download the Your Life, Your Opportunities flyer

How can people give their views?

We want to help and encourage people to have their say on how services can be modernised for the future, as well as how and where they should be provided. This will be called the Big Conversation.

We welcome a range of views and know that these are all important.

Who is leading the Big Conversation?

To make sure that we are gathering all of the important information we need, Bolton Council, Bolton Cares and our partner organisations have asked an independent social enterprise called Community Catalysts to lead and run the Big Conversation.

Community Catalysts specialises in social care and health, including gathering people’s views. They are highly experienced and have worked on many projects. Their job is to gather your ideas and suggestions. They will put these into a report to inform the way we move forward. But they will not make any recommendations on how services might be modernised.

Who can be involved?

We would like to hear from a wide range of people. For example, people who use the services, their families and carers, younger and older people, and people who provide the services. We want to hear what people think already works well and how the services could work better in future, and we believe that many people have important insights to share.

How can people be involved?

There will be a variety of ways to get involved, such as an online survey, online meetings, phone calls, questionnaires and face-to-face meetings. At the end of the Big Conversation, Community Catalysts will also ask some people to join a focus group. The group will hear what everyone said and help to develop a vision for support in Bolton.

Will the Big Conversation and focus groups be accessible to everyone?

We want to make sure that everyone has a chance to have their say. So that all sorts of people, including those who have a quiet voice, or no voice at all, can take part in the Big Conversation and focus groups there will be a variety of ways to get involved (see the section above), including those that involve observation and hearing from people through advocates. Some of the materials will be available in Easy Read.

When can people be involved?

Community Catalysts will run the Big Conversation between 18 October and 05 November.

How will we know the results of the Big Conversation?

The results of the Big Conversation and focus groups will be shared with you in December. The information that is collected during the Big Conversation will also be given to an artist who will create a poster to capture what people have said and the poster will be shared widely.

Will services change?

Yes. We are looking for ideas to modernise services so that people have better opportunities. We want to hear from you what makes a good day and how you would like to see services change.

Is this about saving money?

Bolton Council and its partners are always striving to improve services. The council needs to ensure that the money it has is spent wisely and that people get the support they need.

Some areas have already found ways to improve these services and Bolton will look at how they have done this.

This is a great opportunity to improve people’s lives and support to help them achieve their goals for the future, and you can be part of shaping this.

What should I do next?

Please complete one of the online surveys at the top of this page, or check back here from 18 October for details of other ways you can take part in the Big Conversation, including information about the sessions you can get involved in.

If you have questions or queries, please email