Overdue item notification charges

Postal charges are made for each overdue letter sent (2nd class). No charge is made for overdue notifications sent via SMS text message or email.

Reservation and overdue notifications by email or text message

You can opt to have your overdue and reservations awaiting collection notifications sent to you via text, or email.*

To take advantage of this service, please ask about our telephone and email messaging service on your next visit to the library.

For customers with mobile numbers:

Ask staff to amend your record so that you receive an SMS text message.

For customers with email addresses:

Ask staff to amend your record so that you receive an email message.

*Final overdue notifications will continue to be sent by post. Customers without a telephone will continue to receive notifications by post.