Pay over the phone
An overpayment is housing benefit that has been paid to you or a third party on your behalf to which you were not entitled.
Overpayments happen when you have a change in your circumstances from a date you have already received payment for.
You can ring our 24 hour payment line on 01204 520233 or 01204 520244. This is an automated telephone service.
You will need
- your invoice number
- your credit or debit card details
There is a minimum transaction amount of £5.
If this service is unavailable you can speak to us between 8.30am and 5.30pm on 01204 331634.