Business rates advice

Annual bills in Bolton are usually issued in March to be paid by 10 monthly instalments from April to January. However, you can ask for your instalments to be spread over 12 months from April to March.

If you wish to change your instalments, please contact the business rates office.

  • View your account online

    • You can see how your business rates bill has been calculated and your outstanding balance. You can also:

      » check the payments you have made and when any future payments are due
      » set up or amend a direct debit
      » view or print your current and previous bills

      View your account online

      The website is available 24 hours a day and it is updated regularly, so you can see up to date information and check the progress of changes you have told us about. You will need to register but you will only need to do this once.

      If you require any further information about your business rates such as a statement of your account or details of your property valuation, please contact the business rates office.

  • Moving into or vacating business premises

    • It is important to notify us of any change as soon as possible.

      Moving into a property - we will take details of the property which you are occupying and the dates of occupation and also answer any queries you may have.

      Vacating a property - the business rates charge will be amended to the date of vacation and any overpayment can be refunded.

      If recovery action has started the debt outstanding may also be amended.

  • Problems paying your business rates

    • If you are having problems paying, please contact the business rates office.

      Click below for further information about recovery procedures.

    • Reminders

      If you miss paying an instalment, a reminder will be sent asking you to bring the account up-to-date within seven days.

      If this is not paid within seven days, you will lose the right to pay by instalments and the outstanding balance will become due immediately.

      If you are unable to pay the amount due, contact us immediately.

    • Summons

      If you do not pay or contact us, a summons will be issued and a liability oder obtained from the Magistrates’ Court. This will incur additional costs of £126 that will be added to your account.

    • Liability order

      A liability order gives the council the right to:

      » make an arrangement with the ratepayer to clear the debt and the costs

      » pass the case to the council’s enforcement agents (bailiffs) who will recover the money owed to the council and you will incur additional costs

      » insolvency - commence bankruptcy or liquidation proceedings

      Failure to recover the debt by the above methods may result in the council applying to the Magistrates’ Court for a committal warrant which can result in a term of imprisonment.

    • Enforcement agents (bailiffs)

      If all other attempts to reach a payment arrangement fail, then the debt will be passed to our enforcement agents to collect. Any action taken by a enforcement agent on our behalf is controlled by our code of conduct.

      Enforcement agents can take goods from your business to clear the arrears and will charge you extra costs for their services.


      » Compliance stage - £75.00
      » Enforcement - £235.00 (additional fee of 7.5% of any amount over £1,500)
      » Removal / Disposal of Goods - £110.00 (additional fee of 7.5% of any amount over £1,500)


      » Compliance stage - this fee covers activity from the receipt of the case. It includes the issue of a notice of enforcement, dealing with any contact from the person(s) who owe the debt and any processing of correspondence or payments

      » Enforcement - first attendance by the enforcement agent to the person’s premises or doorstep. The fee includes all the work carried out at this stage so there are no additional visit charges

      » Removal / Disposal of goods - this covers activity from the first attendance at the property to remove the goods to a place of sale

    • Committal

      Failure to recover the debt by the above methods may result in the council applying to the Magistrates’ Court for a committal warrant which can result in a term of imprisonment.

    • Insolvency

      We may commence proceedings to wind up your company. You will incur further costs if this course of action is taken.

      For more detailed information, visit the Insolvency Service website.

Business rates

Town Hall

Victoria Square



Telephone 01204 331730 (Business)
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