Vote for Bolton’s Best 

Bolton's Best sponsors

Residents can vote for the council team or individual that has given excellent service.

The Bolton’s Best Staff awards honours the hard work staff do for our community.

Residents can vote for the Best Customer Care award, which supported by the Bolton News, by emailing and sending the name of their choice to

The deadline to get your votes in is 5pm Friday 17 November. Anyone is eligible to vote, but only once.

Votes will then be counted and the winner will be announced at the awards ceremony on Wednesday 6 December.

Thanks to the support of Bolton Whites Hotel the council is able to celebrate the achievements of staff. To cover the costs of running the awards, our IT supplier Agilisys has once again generously agreed to be our sponsor.

Best Customer Care

For the person, team or project that has gone the extra mile to deliver outstanding service to customers. The finalists are:

Public Library Community Network Team

Public libraries help to connect communities and change lives. At the heart of their success is the excellent standard of customer care from the team. It is their willingness to engage users, tailor the offer to local need, and engage with partners and volunteers to deliver the programme of activities. These include under 5s story times, job clubs, teenage reading groups, scrabble clubs, knit and natter, local history groups, children's holiday clubs, dementia support sessions, and many more activities. During 2016-2017 the community libraries had 522,291 visits by customers and they hosted 3,952 events which were enjoyed by 52,760 attendees.

Paul Woodward

Paul works as a key player in our bin delivery, removal and maintenance team. His customer service is second to none and nothing is too much trouble for either the public or his work colleagues. He is helpful, professional and meticulous in his work and goes over and above his job requirements every day. He is a shining example of an excellent Bolton Council employee.

The Albert Halls team

This team comprise members of Security and Response, Building Support and the Albert Halls  who have come together this year and made events possible in the refurbished building. These are a diverse range and include the elections, council meetings, the Vision Conference, gala dinners and so on. Their dedication to providing a good service is very impressive.

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