Survey on bereavement service 

10/06/11
Photo of town hall
Bolton Council wants views on improving bereavement services

Bolton Council is seeking views to help shape its bereavement service.

People filling in the survey will be asked their views on ideas to expand the service, such as setting up an on-line register of burial and cremation records and providing a webcasting service for funerals which would enable mourners to watch funerals on the internet.

Other ideas include providing an electronic book of remembrance, the introduction of a woodland memorial/burial site, and extending opening hours to include cremations at weekends.

A six week consultation starts on June 10 and people have until July 22 to register their views via an online survey. The link to the online survey can be found on the right.

The council is reviewing the services it offers to see how they can be improved.

Bolton Council’s Executive Member for Environmental Services, Councillor Akhtar Zaman, said: “We want to ensure that the service is managed and developed with the feelings and needs of our customers considered.

“Times have changed and we have been asked why we don’t offer services like webcasting and weekend services.

“We have already spoken to faith groups, and funeral directors but we would like the views of the public to help us understand what is important to them.”

Once the deadline has passed, the questionnaires will be analysed and the responses will form part of a report which will be considered later in the year.

Paper copies of the survey are available on request by calling 01204 331075.

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Media contact
Ronnie Semley
01204 331084